MS Press - Microsoft Windows XP Professional Resource Kit Documentation

• Introduction
• Part I Deployment
  • Ch 1 Planning Deployments
    • Overview of the Deployment Process
      • Defining Project Scope and Objectives
      • Assessing Your Current Environment
      • Testing and Piloting the Deployment Plan
      • Rolling Out Your Deployment
    • Mapping Windows XP Professional to Your Business Needs
    • Assessing Your Current Configuration
      • Hardware Requirements and Compatibility
        • Checking the BIOS
        • Hardware Compatibility List
        • Hardware Compatibility with Windows Me, Windows 98, Windows 95, and Windows 3.x
        • Hardware Compatibility with Windows NT Workstation 4.0
      • Application Compatibility
        • Application Compatibility -- Migrating from Windows Me or Windows 98
        • Application Compatibility -- Migrating from Windows NT Workstation 4.0 or Windows NT Workstation 3.51
        • Testing Commercial Applications
        • Testing Custom Applications
      • Using Check Upgrade Only Mode
      • Network Infrastructure
    • Planning Your Preferred Client Configuration
      • Determining Desktop Management Strategies
        • Choosing Desktop Computer Configurations
        • Choosing Configurations for Portable Computers
      • Determining a Client Connectivity Strategy
        • TCP/IP Networks
        • IPX Protocol
      • Determining Security Strategies
        • Authentication
        • Authorization
        • Encryption
      • Determining Client Administration and Configuration Strategies
        • Multilingual Options
        • Hardware Devices
        • File Systems
        • Disk Partitions
        • Applications to Install
        • Accessibility Options
    • Planning Installations
      • Upgrading vs. Clean Installation
      • Choosing an Installation Method
      • Determining How Many Operating Systems to Install
      • Planning for Dynamic Update
        • Using Dynamic Update
        • Using the Windows Update Corporate Site for Dynamic Update
      • Planning for Windows Product Activation
    • Additional Resources
  • Ch 2 Automating and Customizing Installations
    • Overview of Automated and Customized Installations
      • Design an Automated and Customized Installation
      • Windows Product Activation
      • Dynamic Update
    • Choosing an Automated Installation and Customization Tool
      • Unattended Installation
        • When to Use Unattended Installation
        • Using a Windows XP Professional Operating System CD to Perform Unattended Installations
      • System Preparation Tool
      • Remote Installation Services
      • Systems Management Server
      • Where to Find the Tools and Related Information
    • Preparing for the Installations
      • Verify Hardware and Software Requirements
      • Create a Distribution Folder
        • Distribution Folder Structure
        • Using Setup Manager to Create a Distribution Folder
    • Customizing the Installations
      • Using Windows XP Professional Customization Tools
        • Customizing Unattended Installations
        • Customizing Sysprep Installations
        • Customizing RIS Installations
      • Creating an Answer File Manually
      • Customizing Components and Features
        • Adding Hardware Device Support
        • Customizing Regional and Language Options
        • Presetting Time Zones
        • Detecting Video Mode for Computer Displays
        • Automatically Converting FAT32 to NTFS
        • Converting Short File Names to Long File Names ($$rename.txt)
        • Adding Applications
        • Using Cmdlines.txt
        • Setting Passwords
    • Installing the Operating System
      • Unattended Installations
      • Sysprep
        • Overview of the Sysprep Process
        • Requirements for Running Sysprep
        • How Sysprep Works with Windows Product Activation
        • Sysprep Components
        • Running Sysprep
      • RIS
        • RIS Process
        • Before You Use RIS
        • Preparing for Client Configuration
        • Using the Remote Installation Preparation Tool
        • Using a Remote Installation Services Boot Disk
        • Understanding GUIDs
    • Additional Resources
  • Ch 3 Multilingual Solutions for Global Business
    • Overview of Multilingual Solutions for Global Business
      • New Multilingual Features in Windows XP Professional
    • Multilingual Features in Windows XP Professional
      • Built-In Language Support
      • Locales
      • Standards and Formats (User Locales)
      • Input Method Editors, Input Languages, and Keyboard Layouts
        • Keyboard Layouts
      • Unicode and Code Pages
      • Language for Non-Unicode Programs (System Locale)
      • User Interface Language Options (MUI Pack Only)
      • Windows XP Professional Language Versions
        • Windows XP Professional International English Version
        • Windows XP Professional Localized Language Versions
        • Windows XP Professional MUI Pack
    • Planning a Multilingual Deployment
      • Determining Language and Regional Requirements
      • Assessing Hardware Requirements for Multilingual Support
        • Disk Space Requirements
        • Specialized Hardware Needs
      • Determining Roaming User Needs
      • Upgrading from Earlier Versions of Windows
      • Deploying a Single Global Image
      • Creating Regional Builds
    • Configuring Desktops
      • Configuring Regional and Language Options
        • Configuring Regional and Language Support for User Accounts
        • Configuring the User Interface Language (MUI Pack Only)
      • Configuring Localized Content
      • Simplifying Multiple Language Access on Desktops
      • Entering Special Characters or Code Points
      • Controlling Desktops by Using Group Policy Settings
    • Using Unattended Installations and Silent Configurations
      • Creating Unattended Installations
        • Options for Running Winnt32.exe or Winnt.exe
        • Defining Language and Regional Settings in the Answer File
        • Special Considerations for Installing the Windows XP Professional MUI Pack
      • Using Silent Configurations
        • Changing Language and Regional Options
        • Changing MUI Pack Defaults
      • Using Windows Installer Packages for On-Demand Installations (MUI Pack Only)
    • Supporting Multilingual Applications
      • Supporting World-Ready Applications
      • Supporting Non-Unicode Applications
      • Determining the Compatibility of Your Current Applications
      • Developing Multilingual Applications
      • Developing Multilingual Web Sites
    • Ensuring Multilingual Compatibility
      • Multilingual Compatibility with Active Directory Objects, Clients, and Domain Controllers
      • Using Office XP and Windows XP Professional Together
    • Troubleshooting Multilingual Issues
      • Tools for Troubleshooting Multilingual Issues
      • Problems Inputting or Displaying Multiple Languages
      • Verifying Application Compatibility
    • Additional Resources
  • Ch 4 Supporting Installations
    • The Setup Process
      • New Setup Features
      • Running Setup
    • Support Tools
    • Installing Service Packs and Hotfixes
      • Service Pack and Hotfix Setup Programs
        • Service Pack Setup Program Naming Convention
        • Windows Hotfix Setup Program Naming Convention
        • Planning the Deployment
      • Update Installation
        • Creating an Update Installation
      • Integrated Installation
        • Creating an Integrated Installation
      • Combination Installation
        • Creating a Combination Installation
    • Uninstalling a Service Pack or Hotfix
      • Uninstalling a Service Pack
      • Uninstalling a Hotfix
    • Troubleshooting Windows XP Professional Setup
    • Additional Resources
• Part II Desktop Management
  • Ch 5 Managing Desktops
    • Managing Desktops in Various Network Environments
    • Managing Desktops in an Active Directory Environment
      • Implementing IntelliMirror
      • Using IntelliMirror to Manage Desktops
        • User Data Management
        • User Settings Management
        • Computer Settings Management
        • Group Policy-Based Software Distribution
      • Using Group Policy to Manage Desktops
        • Group Policy Objects
        • GPO Processing Order
        • Resultant Set of Policy
        • Managing Users and Desktops by Using Group Policy Extensions
        • Refreshing Group Policy from the Command Line
    • Managing Desktops Without Active Directory
      • Roaming User Profiles and Logon Scripts
      • My Documents Redirection
      • Internet Explorer Maintenance
      • System Policy
      • Local Group Policy Object
      • Managing Desktops in UNIX and Novell Environments
        • Standards-based Management
        • Telnet Client and Server
        • Novell NetWare IPX Network
        • Novell ZENworks
    • Creating and Managing Standard Desktop Configurations
      • Creating Managed Desktops
      • Managing Mobile Users
      • Managing New Users
      • Managing Multi-User Desktops
      • Replacing Computers
    • Additional Resources
  • Ch 6 Managing Files and Folders
    • Overview of Managing Files and Folders
    • Managing Documents with Folder Redirection
      • Selecting Folders for Redirection
      • Tools for Configuring Folder Redirection
    • Using Offline Files
      • Implementing Offline Files
        • Offline Files Database
        • Making Files Available Offline
        • Encrypting Offline Files
      • Reconnecting to the Network Resource
      • Synchronizing Files
        • How Synchronization Works
        • Configuring Synchronization
      • Deleting Files and Folders
        • Deleting Files from the Offline Files Folder
        • Reinitializing the Cache
      • Group Policy Settings That Affect Offline Files
    • Sharing Files and Folders
      • Configuring Shared Folder Permissions
      • Simple Sharing and ForceGuest
        • Shared Documents Folder
    • Searching for Files, Folders, and Network Resources
      • Connecting to Network Shares
      • Using Indexing Service
      • Searching for Network Resources in an Active Directory Environment
    • Troubleshooting Files and Folders Management
    • Additional Resources
  • Ch 7 Supporting Mobile Users
    • Overview of Windows XP Professional Support for Mobile Users
    • Setting Up a Portable Computer
    • Managing Hardware on Portable Computers
      • Hardware Profile Creation
      • Dynamic Device Configuration
      • Docking and Undocking
    • Configuring Power Management
      • ACPI Power Management
      • APM Power Management
        • Determining APM BIOS Compatibility
        • Configuring APM BIOS
      • Power Management Schemes and Options
        • Configuring Power Schemes
        • Configuring Hibernation and Standby
        • Configuring the Group Policy Refresh Interval for Hibernation or Standby
        • Configuring Battery Monitoring and Management
        • Configuring Power Button, Sleep Button, and Lid Switch Behavior
        • Enabling Devices to Wake the Computer
        • Hiding Power Options
    • Configuring Roaming User Profiles and Folder Redirection
      • Roaming User Profiles in Windows XP Professional
      • Combining Folder Redirection with Roaming User Profiles
    • Configuring Offline Files for Portable Computers
      • Configuring Files on a Network Share for Offline Use
      • Configuring Synchronization for Offline Files
        • Enabling Automatic Connection During Scheduled Synchronization
        • Synchronizing Over a Slow Link
      • Securing Offline Files
      • Managing the Offline Files Folder
    • Securing Portable Computers
      • Securely Undocking Portable Computers
      • Windows XP Professional BIOS Security
    • Using Infrared Hardware and Video Devices with Portable Computers
    • Wireless Networking
      • WPAN
      • WLAN
      • 802.11 Architecture
      • 802.11 Security
        • 802.11 Authentication
        • 802.11 Encryption
        • 802.1x
      • Windows XP Professional Wireless Support
        • Roaming
        • Zero Client Configuration
    • Additional Resources
  • Ch 8 Configuring Remote Desktop
    • Remote Desktop Overview
      • Remote Desktop Components
        • Remote Desktop Protocol
        • Client Software
      • Remote Desktop Features
    • Deploying Remote Desktop
      • Enabling Remote Desktop in Windows XP Professional
      • Enabling Users to Connect to the Computer Running Windows XP Professional
      • Installing Client Software
        • Installing Remote Desktop Connection
        • Installing Remote Desktop Web Connection
      • Establishing a Remote Desktop Session
        • Using Remote Desktop Connection
        • Using Remote Desktop Web Connection
      • Keyboard Shortcuts in a Remote Desktop Session
      • Security and Encryption in Remote Desktop
        • Setting Encryption Levels
        • Enabling Password Authentication at Logon Time
        • Disabling Clipboard Redirection
        • Disabling Printer Redirection
        • Disabling File Redirection
      • Using Group Policy with Remote Desktop
    • Troubleshooting Remote Desktop
    • Additional Resources
  • Ch 9 Managing Devices
    • Plug and Play Overview
    • Device Manager
    • Plug and Play Device Detection
      • Plug and Play Detection on ACPI Systems
      • Plug and Play Detection on Non-ACPI x86-based Systems
      • Allocating System Resources
      • Safe Removal of Plug and Play Devices
    • Device Drivers
      • Driver Signing
      • Windows Update
      • Enterprise-Wide Driver Update Using Windows Update
      • Driver Ranking
      • Windows Driver Protection
      • Driver Search Policy
      • Device Drivers in the Driver.cab File
    • Supported Hardware
      • Universal Serial Bus
        • USB Topology
        • USB Devices
        • Data Transfer Types and Rates Supported by USB
        • USB Support for Plug and Play
        • User Interfaces for USB Device Properties
      • IEEE 1394
        • IEEE 1394 Bus Connector and Cable
        • Data Transfer Rates Supported by IEEE 1394
        • Support for Plug and Play and Other Devices
      • Other Bus Support
      • Other Hardware Support
        • Network and Other Internal Adapters
        • Modems
        • Human Interface Devices
        • DVD
        • Digital Audio Devices
        • Still Image Devices
        • Video Capture
        • Smart Cards
    • Device Installation
      • Installing a Device in Windows XP Professional
      • Installing Drivers
      • Setting Plug and Play BIOS Settings
    • Configuring Device Settings
      • Using Hardware Profiles for Alternate Configurations
      • Changing Hardware Acceleration Settings for Digital Audio
      • Configuring the Display
        • Changing the Display Driver
        • Changing Hardware Acceleration Settings for Graphics Hardware
        • Configuring Display Resolution and Appearance
        • Configuring Power Management for the Display
        • Enabling Mode Pruning
        • Using Digital Flat Panel Monitors
      • Using Multiple Monitors
        • POST vs. Primary Display Device
        • Configuring Multiple Monitors
        • Multiple Monitors and DirectX
        • Using Multiple Monitors with Portable Computers
      • Configuring Communications Resources
      • Configuring Scanners and Cameras
    • Power Management
      • Power Management Features
      • Power Policy Overview
      • Using the Power Management Interface
    • Hardware Troubleshooting
      • Troubleshooting Hardware by Using Device Manager
      • Troubleshooting Network and Other Internal Adapters
      • Troubleshooting Modems
      • Troubleshooting Video Adapters
      • Troubleshooting a Universal Serial Bus Device
        • USB Troubleshooting Checklist
        • Installing Unsupported USB Devices
        • USB User Interface Error Detection
      • Troubleshooting IEEE 1394 Bus Devices
    • Additional Resources
  • Ch 10 Managing Digital Media
    • Digital Media Components Overview
      • DirectX 8.1
      • DVD Formats and Devices
        • DVD Formats
        • DVD Architecture
      • Windows Media Technologies
        • Windows Media Player for Windows XP
        • Windows Movie Maker
        • Microsoft Producer
        • Windows Media Tools and Features
      • Accelerated Graphics Port
    • Optimizing Workstations for Digital Media
      • Configuring Sounds and Video
      • Configuring Animations, Sounds, and Videos in Internet Explorer
      • Configuring Digital Media Devices
    • Using Digital Media
      • Playing Digital Media
        • Playing CDs
        • Playing Audio from MIDI Devices
      • Creating Digital Media
        • Recording, Mixing, and Editing Audio
        • Recording CDs
        • Creating Streaming Content for the Internet
        • Creating Dynamic Web Pages
        • Broadcasting Digital Media Presentations Over Your Intranet
    • Troubleshooting Digital Media
      • Common Problems with Playing Digital Media
      • Troubleshooting Playback of WAV Files
      • Troubleshooting MIDI Files
      • Troubleshooting DVD
      • Troubleshooting an Audio CD
      • Troubleshooting CD Recording
    • Additional Resources
  • Ch 11 Enabling Printing and Faxing
    • New to Enabling Printing and Faxing
    • Using Active Directory to Find Printers
      • Searching Active Directory Fields
      • Searching Active Directory Locations
    • Installing Printers
      • Installing Network and Internet Printers
      • Installing Local Printers
      • Printer Installation Considerations
        • Driver.cab File
        • Windows Update
      • Printing from Other Operating Systems
        • NetWare Print Servers
        • UNIX Print Servers
        • IBM Host Printers
    • Printing Preferences
      • Print Queue Security Options
      • Scheduling Printing
        • Printer Availability
        • Printer Priority
        • Print Job Priority
      • Spooler Settings
    • Creating and Sending Print Jobs
      • Modifications to the Print Dialog Box
      • Printer Drivers
      • Image Color Management 2.0
      • Methods of Sending Print Jobs
        • Standard Port Monitor
        • Internet Printing
        • USB
        • IrDA
        • IEEE 1284.4 Protocol
    • Monitoring and Managing Internet Print Jobs
    • Printing Concepts
      • Printer Pooling
      • Printing Processes
      • Printer Components
        • Graphics Device Interface
        • Printer Drivers
        • Print Spooler
        • Port Monitor
      • Printing Over the Internet
      • Print Job Formats
    • Troubleshooting Printing Problems
      • Common Printing Problems
      • Troubleshooting the Printing Process
      • Troubleshooting Printing from an Operating System Other Than Windows
      • Troubleshooting Font-Related Printing Problems
    • Faxing in Windows XP Professional
      • Configuring Fax Service
        • Configuring Fax Service Options
        • Entering User Information for Faxing
        • Setting Printing Preferences for Faxes
        • Sending Faxes
    • Additional Resources
  • Ch 12 Disk Management
    • New in Disk Management
    • Disk Management Overview
    • Basic and Dynamic Disks and Volumes
      • Basic Disks
      • Basic Volumes
      • Dynamic Disks
      • Dynamic Volumes
      • Converting Basic Disks to Dynamic Disks
        • Before Converting Disks to Dynamic
        • How to Convert a Basic Disk to Dynamic
        • Disks That You Cannot Convert to Dynamic
    • Managing Volumes During Windows XP Professional Setup
      • Preparing Multidisk Volumes for Windows XP Professional
      • Creating Volumes During Windows XP Professional Setup
      • Installing Windows XP Professional on Dynamic Disks
    • Adding, Moving, and Importing Disks
      • Adding New Disks to a Computer
      • Moving Disks
      • Importing Foreign Disks
    • Managing GPT Disks in Itanium-based Computers
      • Required Partitions on GPT Disks
      • Creating Partitions During Setup of Windows XP 64-Bit Edition
    • Remote Disk and Command-Line Disk Management
      • Managing Disks on Remote Computers
      • Managing Disks from the Command Line by Using DiskPart
        • Creating DiskPart Scripts
        • When to Use DiskPart Scripting
      • Managing Disks from the Command Line by Using Fsutil
    • Guidelines for Maintaining Disks and Volumes
    • Additional Resources
  • Ch 13 File Systems
    • New in File Systems
    • File Systems Overview
      • Advantages of Using NTFS
      • When to Use FAT
      • Cluster Size
      • Size Limitations in NTFS and FAT File Systems
      • Formatting a Volume
    • NTFS File System
      • Features Available on NTFS Volumes
        • File and Folder Permissions
        • Encryption
        • Disk Quotas
        • File Compression
        • Mounted Drives
        • Hard Links
        • Distributed Link Tracking
        • Sparse Files
        • Multiple Data Streams
        • POSIX Compliance
        • NTFS Change Journal
        • Indexing Service
      • Converting Volumes to NTFS
      • Defragmenting NTFS Volumes
      • Optimizing NTFS Performance
      • NTFS Compatibility with Windows NT 4.0
      • Cleanup Operations on Windows NT Volumes
      • NTFS Recoverability
        • Recovering Data with NTFS
        • Caching and Data Recovery
        • Cluster Remapping
      • NTFS Data Structures
        • Master File Table and Metadata Files
        • MFT Zone
        • NTFS File Attributes
      • MS-DOS-Readable File Names on NTFS Volumes
    • FAT File System
      • Comparing FAT File Systems
      • FAT16 File System
      • FAT32 File System
      • File Names on FAT Volumes
    • Compact Disc File System
    • Universal Disk Format
    • File System Tools
    • File Names in Windows XP Professional
    • Additional Resources
  • Ch 14 Backup and Restore
    • Technology Features
    • Backup Overview
      • Backup Types
      • Storage and Media
        • Storage Devices
        • Media Types
      • Security Considerations
        • Backup and Restore Rights
        • File Permissions
        • Backup Media Storage
    • Establishing a Backup Plan
      • Stand-Alone Computer
      • LAN Workgroups
      • Documenting Backup-and-Restore Procedures
      • Verify Operations
    • Backing Up System State Data
      • Boot and System Files
    • Using the Backup Tool
      • Files Skipped During Backup
        • Files Skipped by Default
      • Volume Shadow Copy Technology
      • Automated System Recovery
        • ASR Backup
        • ASR Restore
    • Removable Storage
      • Basic Concepts
      • Available Backup Media
        • Locked Files
      • Encrypted Files
      • Backing Up Files on Your Local Computer
      • Backing Up Files on Remote Computers
    • Restoring Data
      • Restoring System State Data
      • Files from Third-Party Backup Programs
      • File Security Settings
    • Additional Resources
• Part III Security
  • Ch 15 Logon and Authentication
    • Authentication Overview
      • New in Windows XP Professional
      • Credentials and Validation
      • Security Principals
        • About Services
        • Security Identifiers
      • Security Groups
      • Types of Logon
        • Components Used in Interactive Logon
      • Using RunAs to Start a Program
    • Authentication Protocols
      • Protocol Selection
      • NTLM
        • Interactive Logon with NTLM
      • Kerberos V5 Authentication Protocol
        • Interactive Logons Using Kerberos Authentication
        • Kerberos Ticket Cache
        • Kerberos Interoperability
    • Managing Credentials
      • Password Management
        • Group Policy
        • Stored User Names and Passwords
        • Backing Up and Restoring Passwords
      • Smart Cards
        • Logging On by Using a Smart Card
      • Automating Logon
        • Disabling the Welcome Screen
    • Authentication Policy Options
      • Account Policies
        • Password Policy
        • Account Lockout Policy
        • Kerberos Policy
      • Local Policies
        • User Rights Assignment
        • Security Options
    • Auditing and Troubleshooting
      • Security Options
      • Audit Policy
      • Security Event Messages
    • Additional Resources
  • Ch 16 Authorization and Access Control
    • Overview of Access Control
      • Important Terms
      • Key Concepts
        • Rights and Permissions
        • User-based Authorization
        • Security Descriptors
      • Planning for Effective Access Control
    • User Accounts and Security Groups
      • User Account Creation
      • Types of Security Groups
        • Computer Local Security Groups
        • About the Program Compatibility Wizard
        • Domain Local Security Groups
        • Built-in Security Principals
        • Memberships Associated with Default Groups
      • Managing Permissions by Nesting Groups
        • Nesting Groups in Domain Environments
    • Working with Access Control Lists
      • Access Control Entries
      • How Access Control Is Applied to New Objects
        • Modifying Inheritance of Permissions
        • Managing Ownership Permissions
      • Default Permissions
        • Basic File and Folder Permissions
        • Advanced File and Folder Permissions
        • Applying Folder and Share Permissions at Setup
      • Using CACLs
    • Managing User Rights by Using Security Groups
      • Security Group Upgrade from Windows NT 4.0
      • Security Group Creation in a Clean Installation
      • Managing Anonymous Logons
      • Managing Network Authentication
    • Using Security Policy
      • Software Restriction Policies
      • Security Templates
      • Working with Local Security Policy
        • Viewing Local Security Policy Settings
        • Modifying Local Security Policy Settings
        • Using Security Templates
    • Auditing and Analyzing Access Control
      • Enabling Auditing Policies
        • Auditing the Use of Privileges
        • Auditing Account Management
      • Using the Event Viewer
      • Using the Security Configuration and Analysis Snap-in
        • Creating and Analyzing a Security Configuration Database
      • Configuring and Analyzing Operations by Using Secedit.exe
    • Additional Resources
  • Ch 17 Encrypting File System
    • Overview of EFS
    • Components of EFS
    • Encrypting And Decrypting By Using EFS
      • What Can Be Encrypted
      • How Files Are Encrypted
        • Structure of an Encrypted File
        • The Encryption Process
        • The Decryption Process
      • Working with Encryption and Decryption
        • Encrypting and Decrypting Files and Folders by Using My Computer
        • Encrypting and Decrypting Files and Folders by Using the Cipher Command
        • Enabling EFS Options on the Shortcut Menu
        • Encrypting Offline Files
        • Determining Encryption Status By Using My Computer
        • Determining Encryption Status by Using the Cipher Command
    • Remote EFS Operations on File Shares and Web Folders
      • Remote EFS Operations in a File Share Environment
        • Remote Encryption on File Shares
        • Remote Decryption on File Shares
        • Local and Remote File Operations in a File Share Environment
      • Remote EFS Operations in a Web Folder Environment
        • Creating a Web Folder
        • Remote Encryption of Files on Web Folders
        • Remote Decryption of Files on Web Folders
        • File Copy from a Web Folder
    • Delivering EFS Certificates to Users
      • How EFS Uses Certificates
      • Determining Whether an EFS Certificate Exists
      • Obtaining an EFS Certificate in a Stand-Alone Environment
      • Using Enterprise Certification Authorities to Issue Certificates
      • Renewing Certificates and Keys
      • Replacing Self-Signed Certificates with CA-issued Certificates
    • Authorizing Multi-User Access to Encrypted Files
      • How Users Are Authorized for Access to Encrypted Files
      • Considerations for Sharing Encrypted Files
      • Sharing Encrypted Files
    • Taking Recovery Precautions
      • Data Recovery and Data Recovery Agents
        • Data Recovery Agent Decryption Process
      • Configuring Data Recovery Policy in a Stand-Alone Environment
      • Exporting and Importing EFS and DRA Certificates and Private Keys
      • Backing Up and Restoring Encrypted Files or Folders
      • Recovering Encrypted Files
    • Strengthening Key and File Security
      • Certificate and Public Key Storage
      • Private Key Storage
      • Master Key Storage and Security
        • Master Key Loss and Data Recovery
        • Password Reset Disk Creation
      • Enabling the Startup Key
      • Enabling 3DES
      • Increasing Security for Open Encrypted Files
    • Disabling EFS
    • Tips for Implementing EFS
    • Troubleshooting EFS
      • Unable to Encrypt Files
      • Unable to Decrypt Remote Files
      • Unable to Open Encrypted Files
      • Encrypted File Is Unencrypted When Copied or Moved
      • Virus Check Program Cannot Check All Files
      • Common Error Messages
    • Additional Resources
• Part IV Networking
  • Ch 18 Connecting Clients to Windows Networks
    • Microsoft Networking Overview
      • New in Microsoft Networking
      • Fundamental Configuration Tasks
        • Determining the Current Networking Environment
        • Installing and Configuring TCP/IP or Another Network Protocol
        • Connecting to the Right Network Environment
        • Verifying a Successful Client Logon Attempt
        • Troubleshooting a Failed Logon Attempt
    • Microsoft Network Environments
      • Peer-to-Peer Network Environment
      • Windows Domain Environment
        • Active Directory
        • Windows NT 4.0 Compatibility
    • Account Authentication
      • Authentication Methods
      • Logon Names
    • TCP/IP and Other Network Protocols
      • Benefits of TCP/IP
      • Configuring the Protocol Binding Order
    • Locating Resources by Publishing Objects
      • Computer Browser and Browsing Roles
        • Browser Elections
        • Building the Browse List for Microsoft Networks
        • Adding to and Removing from the Browse List
      • Logon Scripts
    • Group Policy and System Policy Settings
      • System Policy and Group Policy Coexistence
      • Checking Local and Domain Policy Compatibility
      • Group Policy Settings for Network Connections
    • Joining the Network Environment
      • Network Identification Wizard
      • Changing Windows Workgroup Membership
      • Manually Joining a Windows Domain
    • Confirming Domain and Workgroup Membership
      • Testing a Workgroup User Account
      • Testing a Domain User Account
      • Establishing a Secure Channel
    • Troubleshooting Microsoft Networking
      • Tools for Troubleshooting
      • Troubleshooting Joining Networks
      • Troubleshooting Logon Problems
      • Troubleshooting Group Policy and System Policy
      • Troubleshooting My Network Places
    • Additional Resources
  • Ch 19 Configuring TCP/IP
    • Overview of Windows XP Professional TCP/IP
      • Defining TCP/IP
      • TCP/IP Features in Windows XP Professional
      • Determining Network Requirements for TCP/IP
    • Installing and Configuring TCP/IP
      • Default and Manual Installation of TCP/IP
      • Configuring IP Properties
    • Verifying IP Installation
    • Using Netsh to Configure and Monitor Computers
    • Advanced IP Configuration
      • Understanding Internetwork Routing Strategy
      • IP Packet Transmission
      • Configuring the Local IP Routing Table
        • Determining Methods for Identifying Gateways and Managing Routing Paths
        • Manually Configuring Default Gateways
        • Manually Editing the Routing Table
        • Configure RIP Listening Support
    • IP Security and Filtering
      • IPSec
        • How IPSec Prevents Network Attacks
        • Example of IPSec
        • Considerations for IPSec
      • Configuring IPSec Policies
        • Configuring Domain-based IPSec Policies
        • IPSec Policy Precedence
        • Configuring Local IPSec Policies
        • IP Security Policy Management Snap-in
        • Creating Local IPSec Policies
      • TCP/IP Filtering
    • Configuring Multihoming
      • Configuring Multiple Network Adapters or Media Types
      • Multihoming Considerations
    • TCP/IP Troubleshooting
      • TCP/IP Troubleshooting Tools
        • Checking the Configuration with Ipconfig
        • Testing the Network Connection with Ping and PathPing
        • Clearing the ARP Cache
        • Verifying the Default Gateway
        • Pinging a Remote Host
        • Checking IP Security
        • Checking Packet Filtering
      • Troubleshooting Routing
      • Troubleshooting Gateways
    • Additional Resources
  • Ch 20 Configuring IP Addressing and Name Resolution
    • Overview of Addressing and Name Resolution
      • Types of IP Addresses
      • Types of IP Address Assignment
      • Types of TCP/IP Name Resolution
    • Enabling IP Address Assignment
      • Choosing an IP Address Assignment Method
      • Configuring DHCP
        • DHCP Lease Process
        • Restarting a DHCP Client
        • DHCP Lease Renewals
        • Configuring the Windows XP Professional DHCP Client
      • Configuring APIPA
      • Configuring an IP Address Manually
      • Configuring Multiple IP Addresses on a Network Adapter
      • Configuring an Alternate IP Address
    • Configuring TCP/IP Name Resolution
      • Choosing a Name Resolution Method
        • Configuring DNS Settings
      • Configuring DNS to Resolve Host Names and Domain Names
        • DNS and NetBIOS Names
        • DNS Naming Restrictions
        • DNS Query Process
        • Adding Suffixes to Queries
        • Specifying DNS Servers
        • Querying DNS Servers
        • DNS Caching, Network Prioritization, and Security
      • Configuring Dynamic Update
        • Configuring Dynamic Update for DHCP Clients
        • Statically Configured and Remote Access Clients
        • Multihomed Clients
        • Disabling Dynamic Update
      • Editing Hosts Files
      • Configuring NetBIOS Name Resolution
        • NetBIOS Name-Resolution Basics
        • Name Resolution Using WINS
        • Configuring WINS
        • B-Node Broadcasts and Lmhosts
        • WINS Proxy
        • Disabling NetBT
    • Troubleshooting Name Resolution and Addressing
      • Checking NetBIOS Name Resolution
      • Checking Hosts Files and DNS Name Resolution
      • Troubleshooting IP Addressing
    • Additional Resources
  • Ch 21 Connecting Remote Offices
    • Remote Office Overview
      • Local Connections in a Remote Office
      • Remote Connections to a Private Network
      • Connecting to the Internet
      • What's New
    • Connection Types
      • Remote Access Connection Types
      • VPN Connection Types
      • Local Connection Types
      • Direct Cable Connections
      • Wide Area Network Connection Types
      • Incoming Connection Types
      • Connection-defined Connections
    • Managing Outgoing Connections
      • Using the New Connection Wizard to Choose Connection Types
        • Internet Connection
        • Connecting to the Network at My Workplace
        • Advanced Connection
      • What Can I Configure?
        • Configuration Privileges
      • Configuring Remote Connections
      • Configuring Advanced Settings
        • Operator-Assisted Dialing
        • Dial-up Preferences
        • Dynamic Multiple Device Dialing
        • Network Identification
        • Advanced Settings
        • Optional Networking Components
      • Deploying Connection Manager
        • CMAK
        • CPS
      • Accessing Network Resources
    • Managing Incoming Connections
    • Configuring Home Networks
      • Home Network Hardware Requirements
      • Home Network Configuration Instructions
    • Home and Small Office Local Connections
      • Clients, Services, and Protocols
      • Local Area Connection Status
      • WAN Adapters
      • The Network Bridge
    • Remote Network Security
      • Authentication
        • Logging On Using Domain Credentials
      • Authentication Protocols
        • How the Remote Access Authentication Process Works
      • Data Encryption
        • MPPE
        • IPSec
    • Internet Connection Sharing
      • Using DHCP with ICS
      • ICS Scenario: Connecting Your Branch Office's Intranet to the Internet
        • Configuring the ICS Computer
    • Internet Connection Firewalls
    • Troubleshooting Remote Office Network Connections
      • Troubleshooting Tools
        • PPP Logging
        • Modem Logging
        • Modem Diagnostics
        • Device Manager
      • Troubleshooting Common Local Area Configuration Problems
      • Troubleshooting Common Remote Access Configuration Problems
      • Troubleshooting Common Internet Access Configuration Problems
    • Additional Resources
  • Ch 22 Configuring Telephony and Conferencing
    • Overview of Telephony and Conferencing
      • Telephony Environments
        • IP Telephony
        • Client/Server Telephony
        • Public Switched Telephone Network
        • Integrated Services Digital Network
        • Private Branch Exchange
      • TAPI 3.1
        • Service Providers
      • Quality of Service
        • Support for QoS in Windows XP Professional
        • QoS Components for Windows XP Professional
    • Configuring Telephony and Conferencing
      • Configuring Modems
        • Defining a Location
        • Setting Modem Properties
      • Configuring ISDN Support
      • Configuring Client/Server Telephony Support
      • Configuring TAPI IP Telephony
        • Specifying the H.323 Gateway
        • Specifying the H.323 Proxy
        • Specifying the H.323 Gatekeeper
        • Using Windows Directory Service
    • Troubleshooting Telephony and Conferencing
      • Troubleshooting Modems
      • Troubleshooting PSTN Telephony
      • Troubleshooting Conferencing Applications
    • Additional Resources
• Part V Interoperability
  • Ch 23 Interoperating with UNIX
    • Overview of Windows XP Professional and UNIX Connectivity
      • Integrating Windows XP Professional into a UNIX Environment by Using Services for UNIX
      • Migrating UNIX Applications by Using Interix 2.2
        • Porting Applications to the Interix Subsystem
    • Services for UNIX
      • File Access
      • User Authentication and Account Management
      • UNIX Printing
      • Choosing Services for UNIX Components
    • Administration and Scripting
      • Microsoft Management Console (MMC)
      • Nfsadmin Tool
      • Nisadmin Tool
      • Korn Shell
      • UNIX Tools
        • Using vi
      • Scripting
    • Troubleshooting
      • Commonly Encountered Errors
    • Additional Resources
  • Ch 24 Interoperating with NetWare
    • Overview of Windows XP Professional and NetWare Connectivity
      • Client Service
      • Network Protocols
    • Configuring Client Service for NetWare
      • Setting the Preferred Server or Default Tree and Context
        • Setting a Preferred Server in a Bindery-based Server Environment
        • Specifying the Tree and Context in an NDS Environment
      • Running Login Scripts
        • Internal Network Number
        • Frame Type and Network Number
    • Accessing NetWare Resources
      • Accessing NetWare Volumes
      • Accessing NetWare Printers
    • Administering NetWare Servers Through Windows XP Professional
    • Windows XP Professional and NetWare Security
      • Comparing Windows XP Professional and NetWare Security
      • NDS Object and Property Rights
    • Troubleshooting Windows XP Professional and NetWare Connectivity
      • Using Windows XP Professional Troubleshooting Tools
      • Troubleshooting Connectivity Problems
      • Troubleshooting NetWare Login Scripts
      • Troubleshooting Other Problems
    • Additional Resources
  • Ch 25 Interoperating with IBM Host Systems
    • Overview of Interoperability with IBM Host Systems
      • Host Integration Server 2000
      • IBM Systems Network Architecture
        • Hierarchical Networking
        • Peer-to-Peer Networking
    • Host Integration Server 2000 Client Software Components
      • Installing Host Integration Server 2000 Client Software and Components
    • Managing Host Integration Server 2000
    • Windows XP Professional and IBM Host Security
      • Authentication
        • Host Account Synchronization Service
        • Windows 2000 Account Synchronization Service
        • Host Account Cache
      • Host Resource Allocation
        • 3270 Terminal Access
        • 5250 Terminal Access and APPC Access
        • TN3270 Service and TN5250 Service
        • Shared Folder Services
      • Data Encryption
    • Troubleshooting
      • Troubleshooting Connectivity Problems
        • Is the Correct Transport Protocol Selected?
        • Is the Correct Client Mode Selected?
        • Is the Correct Directory Service Selected?
      • Changing the Locally Administered Address
    • Additional Resources
• Part VI System Troubleshooting
  • Ch 26 Troubleshooting Concepts and Strategies
    • Troubleshooting Overview
    • Troubleshooting Concepts
      • Identify Problem Symptoms
      • Check Technical Information Resources
      • Review Your System's History
      • Check Firmware Versions
    • Troubleshooting Strategies
      • Isolate and Resolve Hardware Problems
      • Isolate and Resolve Software Issues
      • Avoid Common Pitfalls
      • Document and Evaluate the Results
      • Take Proactive Measures
    • Summary and Checklist
    • Additional Resources
  • Ch 27 Troubleshooting Disks and File Systems
    • New in Troubleshooting Disks and File Systems
    • Maintenance and Troubleshooting Tools
      • Chkdsk
        • Running Chkdsk to Repair File Systems
        • The Chkdsk Process on NTFS Volumes
        • Running Autochk When the Computer Restarts
        • Using Chkntfs to Prevent Autochk from Running
        • Reducing the Time Required to Run Chkdsk on NTFS Volumes
        • Running Chkdsk on Mission-Critical Computers
        • Determining How Long Chkdsk Will Run
        • Recovering Lost Clusters on FAT Volumes
        • Running Chkdsk from My Computer or Windows Explorer
      • Disk Defragmenter
        • Before Using the Disk Defragmentation Tools
        • Running the Disk Defragmenter Snap-in
        • Defragmenting Volumes by Using the Defrag Command
        • Tips for Using the Disk Defragmentation Tools
        • Optimizing Startup Times by Using Defragmentation Tools
        • Files That You Cannot Defragment
      • Recovery Console
      • Automated System Recovery
      • DiskProbe
      • Dmdiag
    • Disk and Volume Status Descriptions
      • Disk Status Descriptions
      • Volume Status Descriptions
    • Viruses That Affect the MBR and Boot Sectors
      • MBR Viruses
      • Boot Sector Viruses
      • How MBR and Boot Sector Viruses Affect Windows XP Professional
      • Guidelines for Avoiding Viruses
      • Treating an MBR or Boot Sector Virus Infection
    • Repairing Damaged MBRs and Boot Sectors in x86-based Computers
      • Restoring the MBR
      • Replacing the Boot Sector
    • Stop Messages for Disks and File Systems
    • Other Disk Problems
    • Disk Sectors Critical to Startup
      • Disk Sectors on MBR Disks
        • Master Boot Record on Basic Disks
        • Master Boot Record on Dynamic Disks
        • Boot Sectors on MBR Disks
      • Disk Sectors on GPT Disks
        • Protective MBR
        • GPT Partition Table Header
        • GUID Partition Entry Array
        • Boot Sectors on GPT Disks
    • Additional Resources
  • Ch 28 Troubleshooting Startup
    • Understanding the Startup Process
      • Startup Phases for x86-based Systems
        • Power-on Self Test
        • Initial Startup Phase
        • Boot Loader Phase
        • Detect and Configure Hardware Phase
        • Kernel Loading Phase
        • Logon Phase
        • Plug and Play Device Detection
      • Startup Phases for Itanium-based Systems
        • Power-on Self Test for Itanium-based Systems
        • Initial Startup and Boot Manager Phase for Itanium-based Systems
        • Kernel Loading for Itanium-based Systems
        • Device Drivers and Services Phase for Itanium-based Systems
        • Logon Phase for Itanium-based Systems
        • Plug and Play Device Detection for Itanium-based Systems
      • Summary of the Startup Process
    • Following a Process for Startup and Recovery
      • Restoring to the Last Known Good Configuration
      • Starting in Safe Mode
      • Rolling Back Drivers
      • Using System Restore to Undo Changes
      • Temporarily Disabling Applications and Processes
        • Disabling Startup Programs by Using the System Configuration Utility
        • Disabling Startup Programs by Using the SHIFT Key
        • Disabling Startup Programs by Using the Group Policy Snap-in
        • Disabling Startup Programs for Computers on a Network
        • Manually Disabling Startup Programs
      • Temporarily Disabling Services
        • Using Service Tools to Diagnose and Resolve Startup Issues
        • Determining Service Dependencies
        • Determining Which Services and Processes to Temporarily Disable
      • Uninstalling Software
      • Using Recovery Console
      • Reviewing and Correcting Boot.ini Settings on x86-based Systems
      • Reviewing and Correcting NVRAM Startup Settings on Itanium-based Systems
      • Performing a Parallel Windows XP Professional Installation
      • Saving System Files and Settings by Using Automated System Recovery
    • Recovering from Hardware-related Problems
      • Checking Your Hardware
      • Simplifying Your Hardware Configuration
      • Checking the Operating System Configuration
      • Diagnosing Disk-related Problems
      • Resolving Shutdown Problems
      • Resolving Power Management Problems on x86-based Systems
    • Additional Resources
• Part VII Appendices
  • Appendix A System Files Reference
    • System Files
    • Startup Files
    • Folders on the Local Disk
    • Windows Folder
    • System32 Folder
    • Extracting Files from the Operating System CD
    • Additional Resources
  • Appendix B User Rights
    • Logon Rights
    • Privileges
  • Appendix C Common Stop Messages for Troubleshooting
    • Stop Message Overview
      • Defining Terms
      • Stop Message Screen Sections
      • Types of Stop Messages
        • Stop Messages Caused by Faulty Software
        • Installation Stop Messages
        • Stop Messages Caused by Hardware Issues
        • Executive Initialization Stop Messages
      • Memory Dump Files
        • Small Memory Dump File
        • Kernel Memory Dump File
        • Complete Memory Dump File
      • Using Memory Dump Files to Analyze Stop Errors
        • Using Error Reporting
        • Using the Online Crash Analysis Web Site
        • Using Symbol Files and Debuggers
      • Stop Message System Event Log Reporting
      • Preventing System Restarts After a Stop Error
    • Common Stop Messages
      • Stop 0x0000000A or IRQL_NOT_LESS_OR_EQUAL
      • Stop 0x0000001E or KMODE_EXCEPTION_NOT_HANDLED
      • Stop 0x00000024 or NTFS_FILE_SYSTEM
      • Stop 0x0000002E or DATA_BUS_ERROR
      • Stop 0x0000003F or NO_MORE_SYSTEM_PTES
      • Stop 0x00000050 or PAGE_FAULT_IN_NONPAGED_AREA
      • Stop 0x00000077 or KERNEL_STACK_INPAGE_ERROR
      • Stop 0x00000079 or MISMATCHED_HAL
      • Stop 0x0000007A or KERNEL_DATA_INPAGE_ERROR
      • Stop 0x0000007B or INACCESSIBLE_BOOT_DEVICE
      • Stop 0x0000007F or UNEXPECTED_KERNEL_MODE_TRAP
      • Stop 0x0000009F or DRIVER_POWER_STATE_FAILURE
      • Stop 0xBE or ATTEMPTED_WRITE_TO_READONLY_MEMORY
      • Stop 0xC2 or BAD_POOL_CALLER
      • Stop 0x000000CE or DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS
      • Stop 0x000000D1 or DRIVER_IRQL_NOT_LESS_OR_EQUAL
      • Stop 0x000000D8 or DRIVER_USED_EXCESSIVE_PTES
      • Stop 0x000000EA or THREAD_STUCK_IN_DEVICE_DRIVER
      • Stop 0x000000ED or UNMOUNTABLE_BOOT_VOLUME
      • Stop 0x000000F2 or HARDWARE_INTERRUPT_STORM
      • Stop 0xC000021A or STATUS_SYSTEM_PROCESS_TERMINATED
      • Stop 0xC0000221 or STATUS_IMAGE_CHECKSUM_MISMATCH
    • Hardware Malfunction Messages
    • Stop Message Checklist
      • Check Your Software
      • Check Your Hardware
    • Additional Resources
  • Appendix D Tools for Troubleshooting
    • Using This Appendix
    • Installing and Running Troubleshooting Tools
      • Installing Tools
      • Tool Interface Types
        • Starting GUI Tools
        • Starting GUI Snap-in Tools
        • Starting Command-Line Tools and Logging Output
      • Help and Support Center
    • Disaster Recovery Tools
      • Last Known Good Configuration
      • Using Safe Mode
      • Device Driver Roll Back
      • System Restore
      • Using System Restore
      • Add or Remove Programs
      • Recovery Console
        • Installing and Using Recovery Console
        • Customizing Recovery Console
        • Using Recovery Console to Recover from Startup Problems
        • Using Recovery Console Commands
      • Backup
      • Automated System Recovery
    • Application and Service Tools
      • Bootcfg
      • Boot Logging
      • Dependency Walker
      • Device Manager
      • DirectX Diagnostic Tool
      • Dr. Watson
      • Error Reporting
      • Event Query
      • Event Triggers
      • Event Viewer
      • Global Flags Editor
      • Group Policy Snap-in
      • Group Policy Results
      • Group Policy Update
      • Kernel Debugger
      • Memory Pool Monitor
      • Online Crash Analysis Web Site
      • OpenFiles
      • Performance Snap-in
      • Process and Thread Status
      • Program Compatibility Wizard
      • Registry Editor
      • Resultant Set of Policy
      • RunAs (Command-Line Tool)
      • RunAs (GUI Feature)
      • SC
      • Services Snap-in
      • Shutdown Event Tracker
      • System Configuration Utility
      • Systeminfo
      • System Information
      • Task Kill
      • Task List
      • Task Manager
      • Uninstall Windows XP Professional
    • Remote Management Tools
      • Computer Management Tool
      • Remote Desktop
      • Remote Assistance
      • Telnet
    • Disk and Maintenance Tools
      • Chkdsk
      • Disk Cleanup
      • Disk Defragmenter
      • Disk Management and DiskPart
      • Fsutil.exe
      • My Computer Information in Help and Support Center
      • Windows Update
        • Restricting Access to Windows Update
    • System File Tools
      • Driver Signing and Digital Signatures
      • Driver Query
      • Windows File Protection
        • Windows File Protection Service
        • System File Checker
    • Networking Tools
      • GetMac
      • IP Config
      • IP Security Monitor
      • NetBT Statistics
      • Netsh
      • Netstat
      • Network Connectivity Tester
      • Network Diagnostics
      • Network Monitor Capture Utility
      • NSLookup
      • PathPing
    • Additional Resources
  • Appendix E Security Event Messages
    • Viewing Security Event Messages
    • System Event Messages
    • Logon Events
    • Object Access Events
    • Privilege Use Events
    • Detailed Tracking Events
    • Policy Change Events
    • User Management Events
    • Account Logon Events
    • Directory Service Access Events
  • Appendix F Device Manager Error Codes
    • Additional Resources
  • Appendix G Differences with Windows XP Home Edition
    • Windows XP Home Edition Overview
    • Comparing Windows XP Home Edition and Windows XP Professional Feature Differences
      • Corporate Management
      • Corporate Security
      • Networking Features
      • File System Features
      • User Interface Features
      • Advanced or Power-User Features
    • Additional Resources
  • Appendix H Differences with Windows XP 64-Bit Edition
    • Overview of Windows XP 64-Bit Edition
    • Features Not Supported in Windows XP 64-Bit Edition
    • Windows XP 64-Bit Edition Requirements
    • Additional Resources
  • Appendix I Accessibility for People with Disabilities
    • Customizing for Accessibility
      • Windows Installer
      • Group Policy
      • User Profiles
      • Customizing the Desktop
      • Utility Manager
    • Configuring Accessibility Features
    • Setting Accessibility Options by Type of Disability
      • Options for Users with Vision Impairments
      • Options for Users with Mobility Impairments
        • Keyboard Options
        • Keyboard Shortcuts
        • Mouse Options
        • SerialKeys
      • Options for Users with Hearing Impairments
      • Options for Users with Cognitive Disabilities
      • Options for Users Who Experience Seizures
    • Adding Assistive Technology Products
    • Additional Resources
  • Appendix J Well-Known Security Identifiers
• Glossary
  • A-E
  • F-L
  • M-R
  • S-Z